Sony Xperia XZ Premium Troubleshooting GPS Tip

One of our customers experienced an issue with GPS while using their new Xperia XZ Premium. 

The solution was:
Go into to the service menu, press *#*#7378423#*#* in the phone dialer. Go to service tests > GPS > purge assistance data. Restart phone and try again. Normally it takes a while for the GPS to find your position after you have purge assistance data so have a little patience when you try again. Af

After completing these steps, customer did not experience further issues. 

4 comments

  • I bought two Samsung Galaxy Note 8 and S8 recently from BestBuy, JP mobile for myself and my son. We have Rogers family plan and just wanted to upgrade with a new phone a we were not eligible to upgrade with Rogers yet. I inserted my SIM card in Note 8 and I can call out or receive calls but I can’t use my rogers data and the phone says there is no data network available. Please advise.

    Anoosheh Razmi-Nia
  • Did not work for me either. like every 15 seconds or even less, it loses connection

    ki
  • This did not work for my phone. Gps is generally working, but takes for ever to function correctly and looses connection often.

    Nt
  • Worked for my Xperia xz premium 2017! Thanks

    Jkilla

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4 comments

  • I bought two Samsung Galaxy Note 8 and S8 recently from BestBuy, JP mobile for myself and my son. We have Rogers family plan and just wanted to upgrade with a new phone a we were not eligible to upgrade with Rogers yet. I inserted my SIM card in Note 8 and I can call out or receive calls but I can’t use my rogers data and the phone says there is no data network available. Please advise.

    Anoosheh Razmi-Nia
  • Did not work for me either. like every 15 seconds or even less, it loses connection

    ki
  • This did not work for my phone. Gps is generally working, but takes for ever to function correctly and looses connection often.

    Nt
  • Worked for my Xperia xz premium 2017! Thanks

    Jkilla
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