We focus on quality, pre-owned, smartphones and tablets. We also specialize in "Factory Unlocked" brand new smartphones and brand name accessories.
We do our best to accurately describe each item. However, it is your responsibility to confirm that the device you plan to purchase will be compatible with the carrier you plan to use. For example: unless otherwise stated, all our smart phones are made for use on GSM networks like AT&T, T-Mobile, Movistar, Telus, etc. This means they will NOT be compatible with CDMA carriers like Verizon, Sprint or Boost. Many unlocked smart phones will require some manual configuration to work correctly with your voice and data plan. Please contact your carrier for technical support and help with activation.
All our new items are brand-new, unused, unopened items in their original packaging, with all original packaging materials included. Original protective wrapping, if any, is intact. All original accessories are always included. Unless otherwise stated, new smartphones include manufacturer warranty. Warranty length is 1 year from date device was manufactured.
We offer used items in four conditions, Certified Pre-Owned, Very Good, Grade B and Grade C. Please review our grading guidelines for details and example pictures for each condition. All used items work perfectly. Our techs thoroughly test each used item before the item is offered on our webstore. We give a 60 day extended warranty on all used smartphones. Please review our warranty terms and conditions.
We are reasonable people with reasonable policies in place to give our customers confidence and protect ourselves in rare situations. We stand behind all our products with a 30 day money back guarantee. In the rare case where an item arrives defective, or develops a defect from normal use we are quick to offer a return for full refund or replacement. In these cases we pay the return shipping from the address you chose for delivery. If you change your mind or accidentally ordered the wrong item you will be responsible for the return shipping and our cost to ship the item to you. Brand New items that have been opened and used will be subject to a restocking fee. All returns will be processed within 2 business days after we have received the return.