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Refurbished / Used Smartphone Grading Guidelines

Before offering these devices on our site, we perform a detailed inspection of every device feature and function. We provide a 90 day warranty for all used phones purchased from jpmobiles.com, see warranty terms by clicking here

Condition Comparison Chart

We offer refurbished / used smartphones in four different conditions detailed below: 

  • Certified Pre-Owned: (AKA: Grade A)

"Grade A, excellent condition. No scratches, very minor sign of use if any." 

These devices look new at first glance, upon close examination you may find some minor signs of wear. See example close up pictures below of one of the lower cosmetic quality Certified Pre-Owned devices we sold.

Grade A Example Picture

Grade A Example picture

  • Used-Very Good:

"Very good condition. Minor signs of use, screen is clean, body has some light scratches."

These devices show limited wear that may include minor dents and scratches but over all remain in great condition. There are generally no scratches on the screen, from certain angles it's possible to find some minor mark on the screen. See example close up pictures below of one of the lower cosmetic quality Used-Very Good devices we sold.

Example Picture Used-Very Good

Example Picture Used-Very Good

  • Used-Grade B:

"Average condition, professionally tested fully functional. Body shows obvious wear, dents and or scratches on corners and back, screen will have light scratches". 

These devices look obviously used. The scratches on the screen are light, won't be noticeable during normal use. Many people use a case to cover the body and then won't notice the scratches and dents during normal use. There are never any cracks, chips or damage to these devices. See example close up pictures below of one of the lower cosmetic quality Grade B devices we sold.

Example Picture Grade B

Example Picture Grade B

  • Grade C:

"Poor condition, professionally tested fully functional. Body shows obvious wear, dents and or scratches on corners and back, screen will have obvious scratches that can be felt". 

These devices look heavily used. The scratches on the screen are obvious and you can feel them. There are no cracks to glass or body. On close examination, may find some mild LCD discoloration. Grade C devices appear the same in pictures as Grade B, the main difference is the scratches on screen will be much more obvious than a Grade B device.