About Us
We focus on "Factory Unlocked" brand new smartphones and brand name accessories. We also specialize in quality, pre-owned, smartphones and tablets. We only offer products that we feel are a great value.
We do our best to accurately describe each item. However, it is your responsibility to confirm that the device you plan to purchase will be compatible with the carrier you plan to use. Many unlocked smartphones will require some manual configuration to work correctly with your voice and data plan. Please contact your carrier for technical support and help with activation.
All our new items are brand-new, unused, unopened items in their original packaging, with all original packaging materials included. Original protective wrapping, if any, is intact. All original accessories are always included. Unless otherwise stated, new smartphones include the manufacturer warranty. Warranty length is 1 year from date of your order.
We offer used items in five conditions, Open Box, Certified Pre-Owned, Very Good, Grade B and Grade C. Please review our grading guidelines for details and example pictures for each condition. All used items work perfectly. Our techs thoroughly test each used item before the item is offered on our website. Please review our warranty terms and conditions.
We are reasonable people with reasonable policies in place to give our customers confidence and protect ourselves in rare situations. We stand behind all our products with a 30-day money back guarantee. In the rare case where an item arrives defective or develops a defect from normal use, we are quick to offer a return for full refund or replacement. In these cases, we pay the return shipping from the address you chose for delivery. If you change your mind or accidentally ordered the wrong item you will be responsible for the return shipping and our cost to ship the item to you. Brand New items that have been opened and used will be subject to a restocking fee. All returns will be processed within 2 business days after we have received the return.